Monday, September 26, 2016

A Process You Can Follow to Become an Influencer in Your Industry

The term influencer is being tossed around a lot these days.


I would even classify it as one of the top 10 buzzwords of 2016.


Influencer marketing is quickly becoming one of the hottest and most effective strategies in existence.


In fact, “59 percent of marketers use influencer engagement campaigns for product launches and content creation.”


This technique gets results because businesses make $6.50 for every dollar invested in influencer marketing, according to a poll of marketing professionals conducted by Tomoson.


But what about when YOU'RE the influencer? You're the one calling the shots.


Becoming an influencer in your industry can have immense benefits.


You can use your experience and credibility to sway the opinion of others, build trust, develop your brand, and so on.


But how exactly does one become an influencer?


While there's no magic recipe and a lot of variables involved, I've found there is a distinct process you can follow.


It definitely takes time to achieve this status, but following the right steps should eventually elevate you to influencer status.


What is an Influencer?


First things first. What do I mean when I say influencer?


Influencer Analysis is dead on with their definition:


“An influencer is an individual who has above-average impact on a specific niche process. Influencers are normal people, who are often connected to key roles of media outlets, consumers groups, industry associations or community tribes.”


In other words, people recognize that you're an expert (or at least highly knowledgeable) in your industry and that you've got a sizable following.


This might include a loyal legion of blog subscribers, social media followers, etc.


Keep in mind you don't need to do it on the macro scale to be an influencer. You don't have to be Taylor Swift or Jay Z.


In fact, there are countless micro-influencers who may not be recognized on the large scale but hold a lot of sway nonetheless.


Some people who come to mind include Pat Flynn of Smart Passive Income and Tim Ferriss.


At the core of it all, influencers have authority, and their word is as good as gold.


People recognize the value they bring to the table and are genuinely interested in what they have to say.


I've found that the process of becoming an influencer has five key steps.


Step 1 – Focus on a niche


The first and most important step to becoming an influencer is to focus on what you're passionate about.


You can't be everything to everyone. To gain traction and be recognized as an authority figure, people need to link your name to a particular niche.


Take Darren Rowse of ProBlogger, for example.


He's a blogger, podcaster, speaker, and author who specializes in one specific area: blogging.


His name is synonymous with blogging, and his website is one of the top resources for learning about blogging and how to become a better blogger.


Notice that he doesn't talk about fashion, ice skating, or cooking. His core focus is on blogging. That's it.


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While you don't have to completely pigeonhole yourself, it's important that you pick a particular niche and focus wholeheartedly on it.


You need to eat, sleep, and breathe your niche. This allows you to establish authority in a particular area.


Ideally, in time, people will recognize your expertise and take notice.


They'll want to follow you on whatever outlets you use (e.g., a blog, Twitter, and/or industry publications) and be interested in what you have to say.


Step 2 – Share your knowledge


To make a name for yourself and establish a presence, you need to create plenty of industry-centric content.


This is vital because it's a surefire way to prove that you know your stuff and demonstrate the value you bring.


Fortunately, this has never been easier to do than today.


With a ton of media outlets available, there's no shortage of mediums to choose from.


A good old-fashioned blog is one of the best places to get started, and it provides you with a platform to develop your unique voice.


In fact, “86 percent of influencers also operate at least one blog.” And I feel that launching my own personal blog has been a contributing factor to getting to where I'm at today.


You'll definitely want to be active on social media as well.


Ideally, you'll create and maintain profiles on at least three different networks because this increases your reach and gives you the opportunity to establish a strong brand identity.


It's also great because you can connect with other like-minded people in your industry.


Notice that Darren Rowse has a solid presence on multiple social networks:


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However, a blog and social media are just the tip of the iceberg.


There are countless other mediums you can use to demonstrate your knowledge and boost your “street cred.”


Some options include:



  • Podcasting

  • Creating webinars

  • Creating videos

  • Slideshows

  • Whitepapers

  • Infographics


I'm also a huge proponent of writing a book.


There's something about authorship that can really skyrocket your credibility and make people take notice.


An e-book is nice, but a legitimate printed book is even better.


Just think about it.


If someone lands on your website and sees that you've published a book, they'll probably take you a lot more seriously than they would have otherwise.


Your perceived value can quickly go through the roof this way.


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Legitness!


Finally, there's guest-blogging.


While this strategy got some heat for awhile because of its association with potential Google penalties, it's still incredibly effective, especially for establishing yourself as an influencer.


I attribute a lot of my success to the fact that I made it a point to be featured on publications such as Forbes, Entrepreneur, and Inc.


Guest-blogging is awesome because it kills two birds with one stone. Or six birds. Or more.


image01


First, you can reach a huge audience basically overnight.


Say the blog or publication you post on has 100,000 readers. You can get your content in front of a large-scale audience and tangibly demonstrate the industry knowledge and expertise you bring to the table.


Second, you can increase your perceived value dramatically. Being associated with other leaders and influencers in your industry elevates your brand equity significantly.


This way, you can piggyback on their success and use it to establish yourself as a viable influencer.


If you're looking for some guidance on the guest-blogging process, I recommend checking out this post from Kissmetrics. It has some super helpful tips.


The bottom line here is that you'll need to put forth plenty of effort, creating a lot of quality content and distributing it across a variety of mediums.


This is key for getting your name out there and getting the ball rolling.


Step 3 – Have an opinion


What's one thing that all influencers have in common?


They have their own take on things. They have a voice. They have an opinion.


This is what makes them distinguishable from the masses and what gives them their swagger.


What they aren't is vanilla or lukewarm on topics.


With 1,400 blog posts, 2,460,000 pieces of Facebook content, and 277,000 tweets posted each minute, there's an immense amount of noise on the Internet.


In order to rise above it, you need to be an independent thinker.


Quite frankly, I think it's better to be occasionally offensive or to go against the grain than to be 100% agreeable all the time.


Not that you should go out of your way to stir the pot, but it's okay for your thoughts to deviate from the norm.


People are attracted to those who can think for themselves and have their own views on things.


Whatever industry you're in, hold true to your values, and be sure to have your own opinion.


This is essential for eventually becoming an influencer.


Step 4 – Network, network, network


Once you've established yourself to some extent, you need to make an effort to connect with others.


I've found that one of the best ways to create leverage is to network with other influencers.


Or as Marketing Land puts it,


“To establish yourself as an influencer, you need to interact with influencers.”


But when you're an up-and-comer and still working to establish yourself, you're usually the one who will need to put in the legwork.


Seldom will the heavy hitters reach out to you (at least at first). That's why you'll need to be the one to reach out.


There are two main ways to do this.


One is to connect digitally, and the other is to connect in person.


The first option is usually done via interacting with prominent people on social media and commenting on their blog posts and other content they post.


The goal here is to start a conversation and gradually build rapport. This takes time and can't be done overnight, so you need to be persistent about it.


For example, you might get in the habit of providing insightful comments at the end of an influencer's blog posts that further the conversation.


After three or four times, it's likely they'll take notice of you, and this can open doors for the future.


But how do you know with whom to interact?


If you need some help deciding whom to target, I recommend using Buzzsumo.


The site has a section devoted to tracking down top influencers.


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Just click on “Influencers,” and type in the topic you're interested in.


I'll use “content marketing” as an example.


After entering this as a search term, I got a list of content that received a ridiculously high number of shares. Also listed are the people who wrote these pieces.


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This can be an effective way to find the people you should try to connect with.


The second option is to network in person.


Some ways to do this include:



  • attending industry tradeshows,

  • going to conferences/industry events, and

  • landing public speaking engagements.


Public speaking in particular can be a potent way to make connections because all eyes are on you, and you never know who could be in attendance-it could be a huge influencer who holds a lot of sway.


Step 5 – Engage your audience


Last but not least, you need to keep the conversation going.


Seldom do people want to follow someone who tries to be all high and mighty and acts as if they're too good to interact with their followers.


They want to follow someone who's real, accessible, and approachable.


That's why you need to put in the effort to religiously respond to blog comments, reply to messages on social media, thank people for reading your content, etc.


Here's an example of me responding to a comment on my blog:


image04


I would also recommend occasionally sharing outstanding content that members of your audience post on social media or commenting on their blogs as well.


That, right there, can be huge for boosting your brand equity and for forming super tight relationships.


The trick is to capitalize on the momentum you generate and to keep the ball rolling.


Conclusion


I'll be honest. Becoming an influencer isn't something that's going to happen overnight.


It takes a lot of hard work, consistent effort, and persistence. Even after you become an influencer, you need to keep your foot on the gas pedal to maintain your status.


Although it's not easy, it's definitely worthwhile.


The great thing about it is that building influence has a snowball effect. While you may only have a minimal amount of influence when first starting out, this grows and grows over time.


After awhile, your influence can become immense without you having to put a lot of extra effort into it.


In other words, the first stages are the most difficult and time-consuming.


But after you establish yourself, you simply need to maintain your status, and the world becomes your proverbial oyster.


What specific things do you hope to achieve by becoming an influencer in your industry?




Tuesday, September 20, 2016

The Little-Known Segmentation Issue that's Directly Affecting Your Brand's Relevance

For marketers, the quest for branding that matters to consumers has always been about how to achieve deeper relevance. The more relevant a brand is in a customer's life, the more they'll begin to look for ways to integrate it into their lifestyle.


Of course, many point to segmentation as the easiest and fastest way to achieve that kind of relevance.


But what if you could go even further?


According to a cross-site study by Optimove, going beyond simple segmentation – down to pure granularity, causes a distinctive and measurable campaign uplift. Optimove measured this by presenting different offers to smaller groups of consumers who had similar attributes. They found by going more and more granular, they were able to generate greater and greater lift within their respective campaigns.


Luck's Got Nothing to Do With It


lucky-fish


LuckyFish, a developer of casino games powered by social networking, created over 100 player personas as part of their relevance campaign


In one such campaign for a set of casino games built on the power of social networking, they were able to segment to over 100 individual player personas. Imagine having that kind of deep detail about your customers or players. As a result, they were able to send the right messages to the right players at the right time, through the customers' preferred channels.


So what were the results? A 65% increase in conversion rates, a 15% increase in the number of paying players and a 40% increase in the volume of player payments to name a few. As part of the larger study, they looked at this kind of granularity with over 30 million customers across 2,000 campaigns – measuring the uplift of the average campaign in groups of all sizes.


group-sizeThe smaller the segment, the higher the value per customer


The results speak for themselves. The smaller the group, the higher the lift. In this case, the smallest-sized group saw an average increase of $3.2 per customer. When you start sending segmented campaigns to targeted groups of 100,000 customer or more, the monetary uplift drops to a measly $0.1.


Many Small Campaigns Perform Better than One Concentrated One


Another note of the study is that, overall, many small campaigns targeted to a group of customers has a much greater effect on revenues than the all-too-common strategy of throwing an ad at the wall and hoping some of it sticks.


segmentation-rowthHyper-focused segmentation yields even greater results


Now the question then becomes, “why don't more campaigns do this?” and that's because there's some risk involved. As with every strategy, there are exceptions to the rules and things to watch out for – namely, volatility.


Because these groups are so small and hyper-focused, there can be a lot of different outcomes for one message no matter what you're testing. You can account for much of these differences by chalking it up to a small sample size. The revenues and customer relationship building obtained as a result are far too lucrative to not test granularity in your own campaigns.


How Do You Like Your Coffee?


cup-of-coffee-beans
What customers say they want, and what they really want, are two completely different things


In his famous TED talk on the powers of segmentation, Choice, Happiness and Spaghetti Sauce, Malcolm Gladwell talks about the customer preference of coffee. If you asked most people what kind of coffee they like, they'll tell you “a dark, rich, hearty roast”. But if you give them that type of coffee, they'd likely rate it as a 60 on a scale from 0-100.


Now, break down that population into their precise coffee preferences and make coffee for them according to their actual tastes – the score would go up to 78/100. Gladwell notes, “the difference between coffee at 60 and coffee at 78 is the difference between coffee that makes you wince and coffee that makes you deliriously happy.”


Is the end result here implying that we shouldn't trust our customers? Not at all! But it does mean that we shouldn't hesitate to find out what they really want from our product – and not just rely on what we think they want.


Getting Started with Granular Segmentation


So now that you know the potential of granular segmentation, how do you do it?


The first step is to look at your existing campaign channels – are you running PPC ads? Doing social media marketing?  Blog posts? Landing pages? All of the above? Good. Make a note of where your best traffic is coming from right now - and even if it's all of those places, that's perfectly fine.


Next, imagine your prospect has just saw your campaign ad. Map out all the possible ways your prospects can interact with it. For instance, they could:



  • View

  • Click

  • Share

  • Call

  • Add to Favorites/Bookmarks

  • Link

  • Download

  • Comment

  • Buy

  • Rate

  • Review


Now, sort these according to the type of campaign channel. For example, people using social media are more likely to share, view and click, while people on a landing page are more likely to download, click, add to favorites, or even call for more information.


Once you're sorted, it's time to organize these labels so that your analytics (and the people behind them) can make sense of it all. UTM identifiers are great for this purpose. Here's how to set those up in Kissmetrics.  You can use event tracking to see who clicked on buttons on your landing pages or social media campaigns, for instance.  Some of these steps, like calling or adding to bookmarks, need to be handled manually (some stats programs will tell you if someone accessed your page via a bookmark), but the goal here is to see who's interacting with your pages and how.


If you want to segment your ad campaign, you can build custom audiences in Google Adwords in a few simple steps, including segmenting them by conversions, transactions, time of day, device used and more. Although these are all technical “granularizations” and the ones I mentioned above are more qualitative, having this kind of precision in defining and better understanding your audience is vital to giving them what they truly want, and making them deliriously happy.


Getting to Deliriously Happy


Our goal as marketers is to get customers on the deliriously happy end of the spectrum. Granularity may seem like an awful lot of segmentation just to reach a handful of people. But being able to chunk the process down again and again means you're reaching those people with the kind of relevance that broader campaigns simply can't match – and that's where you'll come out ahead. If you've ever hoped a customer might think “it's like they KNOW me!” – granular segmentation is your answer.


Remember that by segmenting campaigns with this kind of laser-focused attention, you're not only increasing conversions but building relationships with your customers using the kind of personalization they crave. It's a win-win for everyone.


Now It's Your Turn


Do you micro-segment your customers and your offers to them? What have your results been like so far? Do you find that customers are more receptive to offers, or is it just too much effort for lackluster and volatile results? We want to know what you think, so share your thoughts in the comments below!


About the Author: Sherice Jacob helps business owners improve website design and increase conversion rates through compelling copywriting, user-friendly design and smart analytics analysis. Learn more at iElectrify.com and download your free web copy tune-up and conversion checklist today!